Customer Service Inquiry

If you need help locating a part or checking availability, visit the sales page.

if you are checking a rebate or a refund, visit accounting.

Email Address (Use the email address used when plaicing the order)

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Order # (if you don't remember your order number you must enter your email address above)

Please make your selection - Before your inquiry, check our Frequently Asked Questions link. Aslo please read our shipping, return and warranty policies. You may also want to check the inventory to see if your item is or was out of stock (Sony only) when you placed your order. Visit the item link and click "Inventory" to the left.
Cancel Order(Recent Orders may only be cancelled by 8:00am the next business morning CST or if they were Out of Stock items. Out of Stock items cannot be cancelled if they have already been processed or shipped by any of our suppliers . We will notifiy you if the order may be cancelled.)
Order Status. Before submitting check Order Tracking
Request RMA (Must complete Reason for RMA Request )
Reason for RMA Request (Must complete only if requesting RMA )
Before completeing, read our Return Policy.
n/a
Not needed
Ordered wrong part
Item damaged or not working
Received the wrong item (Complete all fields below)
Wrong Item Received (Must complete only if received wrong item)
n/a
I received someone els's part
I received the wrong part
Part # I ordered (Must complete only if you received wrong part or someone els's part )

Part # I received (Must complete only if you received wrong part or someone els's part )

Order # recevied (provide if someone els's paperwork was in your shipment )


A customer service associate will respond within normal business hours.

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